Frequently Asked Questions

  • Does it work as a Photos extension?

    Yes! You can use Photolemur as a Photos extension.

    However, it will only work with a single photo processing, as the current version of Photos  App doesn’t allow any photo editor to open up multiple images.

  • Can I use Photolemur offline?

    Yes. Internet connection is only needed to activate Photolemur. After it's activated, you can use it offline.

  • Is Photolemur a photo editor?

    To some extent, Yes - but we prefer to call it a photo enhancer. The word ‘editor’ is used when the software requires you to edit something manually. For example, using a photo editor requires additional skills and knowledge, as it has different tools and sliders that need to be set or adjusted. Editors are used mostly by professional photographers, who have the time and skills. Photolemur is an absolutely entirely automatic photo enhancer app that uses Artificial Intelligence to apply all the enhancements your image needs, on it's own. All you have to do is to import your image to the app, and the photo enhancer does everything else automatically from there.

  • What makes Photolemur different from existing photo editing tools?

    Unlike traditional photo editing solutions, Photolemur determines the needed adjustments for each individual photo using AI - and it applies them automatically. Current photo enhancement softwares offer you a range of filters designed to improve your photos, and these filters consistently apply the same solutions for all of your images, without taking into consideration what’s actually in each image. This sort of solution can make some of your photos look good - but it won’t work with all your images. Photolemur uses a special technology that is able to recognize skies, trees, faces and more. Then, using this recognition, it applies a custom adjustment to each specific photo. You don’t have to switch between filters and decide which one to choose. As a fully automatic photo enhancement software, Photolemur can do that for you!

  • Who is Photolemur for and why do they need it?

    First of all, Photolemur is not a photo editor. And it’s not a photo editing software for photographers. It’s a brand new solution created to help the ordinary user, people who take photos everyday, to make their snaps look beautiful and professional. Photolemur is for those who who want a universal solution that can process dozens of photos quickly and easily, automatically making them look sharp, clean and beautiful. The people who will benefit from Photolemur’s exceptional technology are home users who take photos regularly on different devices. These people don't want to spend a lot of time learning complex editing or performing numerous manual adjustments. Photolemur is perfect for those who want professional-looking photos without expensive gear and without having to invest extra time or money.

    All in all, Photolemur is not for professional photographers. It’s for all the rest of us, who love taking photos on a daily basis and want these photos to look as beautiful as possible. Photolemur is the perfect intelligent companion for the everyday photographer.

  • What are the key benefits for the user?

    First of all, Photolemur is easy to use. You don’t need to spend hours watching tutorials to learn how to use it. It makes your pictures look professional automatically, and simplifies your editing workflow (a key benefit of a photo enhancing app). In addition, Photolemur is a great time saver too. With the batch processing feature, it can process hundreds of pictures at once, allowing you to use your time for other activities. Cameras can’t show the world in exactly the same way our eyes see it. Photolemur is the app that bridges this gap.

  • How does Photolemur work?

    Even though Photolemur is extremely simple on the outside, it is complex and remarkably intelligent on the inside. Its minimal, streamlined interface conceals exceptionally advanced, highly intuitive AI software.

    This solution is powered by a smart algorithm that analyzes millions of pixels per second, detects objects, faces, borders, tones, gradients and more, and makes the necessary enhancements automatically.

  • Can I enhance RAW photos with Photolemur?

    Sure! We support RAW photos. To check the full list of supported cameras click here.

  • Is Photolemur available in languages other than English?

    The answer is YES.


    Photolemur is also available in Spanish, German, Italian, French and Japanese.More languages are coming  soon.

  • How do I activate the program?

    Immediately after the purchase, you'll receive an email with your serial number. The first time you open Photolemur, you’ll need to choose 'Activate with the serial number' and enter your email address and the serial number. If you have  Photolemur family  license and want to activate it on a second(3d,4th,5th) device you need to use the same license key and the same email address. 

  • How do I use Photolemur?

    Photolemur can be used as a standalone app or as a plugin. You receive your download link for Photolemur by email after you’ve made your purchase. To use Photolemur after downloading, simply drag and drop the photos, or choose an image using the ‘Import’ button. Then let the app complete the adjustments. After this is done, you can view the difference between the quality of the original image and Photolemur’s edit, using the special ‘before/after’ slider. To save the photo, simply click on the ‘Export’ button and choose any of the export options. Easy, isn’t it?

  • What is the reason for going back to license?

    For Photolemur, making the switch from subscription to license came down to one thing — your feedback. When we started the subscription model, we thought that it would be easier for our users to pay once a month for using the app. But, turns out, you’d rather pay once for the license — and we’d rather give you exactly what you want.

  • Where do I get my activation code?

    All early Photolemur users (who bought Photolemur v1.0 before April 8th, 2017), and all users who subscribed for the annual plan, will get the license for Photolemur v2.0 for free. Simply check your email for the license code (or ask the support team support@photolemur.com).

    All users who bought Photolemur license will receive an email with their license codes to the email address that was used during the purchase.

  • Do I need an account?

    The account was used with our subscription plans to activate the app. However, after we switched back to license - you don't need an account to activate the license. Simply enter the code emailed to you after the purchase directly in the app and that’s it! 

Still have a question? Contact Support Team

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